This Refund Policy applies to services provided by CD Football (ABN 36 224 056 365), including football training sessions and coaching programs.
By booking or purchasing any services, you agree to this Refund Policy.
For refund requests, contact: ryankdevine@gmail.com
1. Training Sessions
Individual training sessions are eligible for a money-back guarantee.
If you are not satisfied with our service, you may request a refund, no questions asked.
Refund requests must be made within a reasonable timeframe following the session.
CD Football reserves the right to process refunds at its discretion and may request basic feedback to help improve our program.
2. Programs
All program payments are non-refundable.
This includes:
- 10-week training programs
- Any other structured program offerings
Failure to attend sessions within a program does not qualify for a refund.
3. Cancellation Fees
As outlined in our Terms & Conditions, cancellations made:
- On the same day as an afternoon or evening session, or
- After 6:00pm the night prior to a morning session
Will incur the full session fee.
Cancellation fees are non-refundable.
We understand that genuine emergencies occur. Exceptions may be considered at the discretion of CD Football.
4. Payment & Processing
All payments are collected prior to sessions via Stripe.
Approved refunds will be processed through Stripe or bank transfer.
Refund processing times may vary depending on your bank or payment provider.
5. Chargebacks
Before initiating a chargeback or payment dispute, you agree to contact us first at:
We aim to resolve issues fairly and efficiently.
Unauthorised chargebacks may result in:
- Loss of access to all services
- Account suspension
- Permanent removal from programs
6. Policy Updates
This Refund Policy may be updated from time to time.
The latest version will always be available on our website.
Continued use of services indicates acceptance of the updated policy.
7. Contact
For refund questions: